You can return any Category Men product for a full refund within 30 days of your purchase. Between 31 and 90 days, returns will be accepted for store credit in the amount of the most recent retail price. After 90 days, orders are not eligible for return or exchange.
Once your return has been received, it can take 5-7 business days for the refund to show on your statement. You’ll be notified via email with updates.
Category-men provides free returns and exchanges through our automated returns system. Use our Returns System to create a pre-paid label for eligible items. Please note that orders processed over the phone or at our retail locations will not be recognized using this system.
Once your return has been received, it can take 5-7 business days for the refund to show on your statement. You’ll be notified via email with updates through the return process. If you’d like your refund expedited, please contact our Customer Experience Team.
Returns for a full refund can be made within 60 days of your purchase. Between 61 and 120 days, returns will be accepted for store credit in the amount of the most recent retail price. After 120 days, orders are not eligible for return or exchange. We will gladly accept returns for eligible ready-to-wear purchases made from Categorymen.com Categorymen retail locations or via our customer service phone line.
| Order Content |
Policy |
|---|---|
|
Full Price Merchandise |
Returns for a full refund can be made within 60 days of your purchase. If the 60-day window has passed, returns will be accepted for store credit in the amount of the most recent retail price. |
|
Altered Merchandise |
|
|
Final Sale Items |
Final Sale merchandise is not eligible for returns or exchange. These items will be marked with “Final Sale” on the product page (e.g. Digital Warehouse Sale products). |
|
Gift Returns |
To return a gift item, please contact us at 888.233.1942 so that we can process your request as a gift return. Gift returns that meet our return policy criteria, we are able to process a refund in the form of an e-gift card. |
