FAQs
Brand
Why launch a Men’s Luxury skincare brand?
Category:Men Luxury skincare product line is designed for the 21st century man. It was formed around the simple idea of bringing medical grade top quality ingredients, utilizing latest scientific technologies, to develop luxury skincare products, formulated for men!
Are Category Men products also suitable for women?
Our products are uniquely formulated and maximized for men. Keeping all the differences between men’s & women’s skin, in terms of skin toughness, thickness, larger pores, and other variables. So women will find these products very effective for them as well, however, to be used carefully and sparingly.
Where are Category: Men products made?
Our products are developed and produced in FDA approved facilities in USA. We are constantly utilizing R&D to continue to develop new products, refine & optimize existing products to latest scientific learnings and ingredient combinations.
Why aren’t your products available in Doctors’ offices or retail stores? Why should we pay more for Category: Men products when many cheaper men’s brands are available in retail stores and on-line?
We decided to create a Luxury Skincare line specifically for men because our research showed the vast efficacy differences between commoditized men’s products currently being sold vs. products made with premium and pure ingredients.
We decided to sell on-line, removing layers of mark-ups. Similar products sold at the doctors office, and high-end retailers can run several hundred dollars more. We are also very proud to be “Made in USA” brand, using highest quality, highest purity ingredients available. We trust, that our products would stand on their own, and our customers, will be our best promoters. For us quality and efficacy is everything.
Indeed, our scientist have formulated these unique formulas with mostly natural and organic ingredients that are not only good for the skin, but also good for the environments, we are Paraben free and Cruelty free. Please refer to individual product label for specific list.
My father never used any skincare products? Why do I have to?
We are living in an age so vastly different from our parent’s. The stresses of life, life-style choices, and quality of environment, has changed drastically just in the last 50 years, and its changing faster than ever.
We spend hours in automobiles, in front of blue light (computers, tv, & phone screens), etc. At the same time our environment has changed significantly; outside air quality, food quality, temperatures, proliferation of electro-magnetic radiation, frequent air travel, water quality, to name a few. These changes are affecting our skin, and bodies adversely. Prematurely aging us and impacting our lives, like never before.
We also know, looking better boosts our own confidence, and sometimes, although it is hard to admit, looks do matter, so why take a chance?
Category: Men is committed to providing high quality defense against elements of nature and modern life, providing the critical edge you deserve to look and feel better
Yes, and you are not alone. Most men have been afraid to try skincare products under the cultural fear. Thankfully those barriers have been broken and men now feel confident to use skincare products that make them look and feel better. With each shipment we provide our recommended daily routine chart sequence, also available on website, and instructions so you can use Category: Men products with confidence, and even customize your applications, based on your individual needs.
Products
Why does the Green Tea Cleanser smell more like citrus vs. green tea?
We developed our green tea cleanser formula with a blend of unique natural ingredients. The natural orange, citrus and grapefruit notes are stronger than the mild green tea color, and scent. We did not add any color or chemicals to artificially overcome the natural notes, as the benefits of green tea are retained. The combinations works great and it smells good too. This product is amazing for skin, leaving a clean fresh, glowing, skin, just try it!
Do any of your products help reduce signs of aging, acne, hyper-pigmentation or Rosacea?
Acne, Pigment spots, Aging eyes, Dark circles, Dark Spots, Rosacea, Hyperpigmentation are largely due to Sun-exposure, UV rays, blue light exposure, skin oils, environmental chemicals and clogged pores.
Our Green tea cleanser opens pores, naturally exfoliates the skin, removes debris, oil, and harmful chemicals.
The high quality Hyaluronic acid in our Hydrating serum, hydrates skin and increases ceramide production that leave skin plum and reduces fine lines.
The advanced skin technology and science packed in our Retinol elixir, and Regenerating Eye cream stimulates cell-to-cell communication, provides essential growth factor proteins, preventing melanin production, and protects against free radicals. This combination triggers a repairing and restoring mechanism to achieve the natural balance and a healthy skin, with a youthful appearance.
We recommend daily use of our Green Tea Cleanser, Hydrating Serum, Repairing Retinol elixir, Regenerating Eye-cream, and Daily SPF30+ cream to fight and control hyperpigmentation, signs of aging, black spots, Rosacea, Aging-eyes, dark circles and acne.
I have sensitive Skin? Are your products suitable for sensitive skin?
Made from highest quality, natural and organic ingredients, our products are made for everyday use on all types of skin. However, if you feel your skin is very sensitive, we recommend, testing a small area first and more importantly consulting your dermatologist before using any of our products.
How long does Category: Men product last?
We designed product sizes based on typical usage lasting from 1-3 months. However it greatly varies individually, based on the amount and frequency of use. Shelf life of our product is 24 months. We invite you to take advantage of our worry free automatic shipping to never run out of products.
How does the airless pump work? My product is not coming out of the pump?
Several of our products are in airless pump. It works on principle of vacuum, sometimes it takes a tap or two at the bottom of the bottle to re-engage the product with the pumping mechanism and create vacuum.
Policies
How will my products be shipped?
Our standard policy is to ship products through UPS ground. Occasionally we may utilize other ground carriers such as USPS or Fed Ex. You have the option to select shipping method. We will continue to optimize shipping for reliability, tracking, and price for our customers. We will update shipping method from time to time.
Orders over $100 ship free!
What if I need products urgently?
We provide option for overnight and 2 day shipping so you can choose based on your individual need.
What if I don't like your products? What is your return policy?
We trust and believe in our products, and we would like to offer them risk free to you. For this reason, we have a 30-day risk free, good faith, return policy. Just return the unused product to receive credit.
Please send us an email with your order number at: Customerservice@categorymen.com to initiate RMA
Do you ship Internationally?
Yes, please select international shipping in the shopping cart. We can also be reached at Customerservice@categorymen.com
Do you sell my data to other companies?
We do not sell your data to other companies. That is not our business.
Please refer to detailed Privacy Policy on the website, which will be updated from time to time.